Warranty Program

100% Coverage Under Warranty

50% Coverage Under Warranty

25% Coverage Under Warranty

Bathtubs, Tile Walls, Fiberglass, which are fully refinished are warranted for 3 years, against peeling or other failure of adhesion of refinishing materials. The coverage will be 100% during the first year, and it will go down 40% each year after that.

The customer has 7 days to notify the company of damage or loss. After 7 days the company will not be held responsible for any damage or loss. NO EXCEPTIONS.

LIMITED WARRANTY: Charges will be based on up-to-date, regular pricing. Here are some conditions that will void the warranty:

• Any renovations done to the bathroom tiles and floor are null and void
• If the use of chemicals or harsh cleaning agents led to discoloration, yellow or staining.
• If the refinishing becomes damaged or impaired because of leaking or dripping plumbing.
• If there are chips or other damage that resulted from sharp objects or objects falling.
• If there are cracks in the refinished surface because of an underlying damage or movement.
• If lack of cleaning causes the refinished surface to fall apart or degrade.
• If tape was placed on the refinished surface, or another adhesive was used on the refinished surface.
• If the surface is constantly wet or withholds water.
• If there is a demolition after the surface has been refinished and it is damaged.
• No bathmats with suction cups.

Note:

Floors, sinks, or countertops are not covered under our warranty. Plumbing, caulking, silicone, and shower doors are not warranted. Patches, holes, and cracked surfaces are not warranted. 

Cleaning Instructions:

• Do not use bleach or chlorine. (Takes away the shiny)
• Do not use abrasive cleaners. (AJAX, Soft Scrubs, etc.)
• Use non- abrasive, liquid cleaners: (Simple Green, Tub & Tile Cleaner, Zep Shower, Lysol)

Cure Time:

• Do not use the refinished surface before the 24-hour time frame.
• Clean the refinished surface after the 7 days cure time with cleaning cleaners.

For each bad review that does not justify the warranty, it will be investigated by our legal department.